Terms of service



1. Applicability

1.1 The following terms and conditions of 50 Rebels Company, Lda. (hereafter referred to as “seller”) apply for all contracts that a consumer or corporate customer (hereafter referred to as “customer”) concludes with the seller regarding the merchandise and/or services presented by the seller on its website. The inclusion of the customer’s own conditions is hereby excluded, unless other terms have been agreed.

1.2 For the purposes of these General Terms and Conditions, a consumer is defined as any individual who concludes a legal transaction with a purpose that can be ascribed to neither his/her commercial nor to his/her freelance activity. A corporate customer, within the scope of these General Terms and Conditions, is defined as any natural or legal entity or a business partnership with legal status, which acts in fulfilment of his/her/its commercial or freelance activities when concluding a legal transaction.
2. Conclusion of the contract

2.1 The presentation of products on the seller’s website does not represent a binding offer, but rather a non-binding online catalogue. By submitting the order form on the website, both parties have not yet agreed to a binding contract. The seller will send a binding offer after the order form has been filled out and submitted by the customer.

2.2 We will accept your order by sending a statement of acceptance in a separate e-mail. When delivery terms are indicated as working days, they are understood as weekdays with the exception of Saturdays, Sundays.

2.3 After payment by the customer has been registered in the sellers bank accounts, the sellers offer is accepted and both parties entered a binding contract.


3. Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us:

50 Rebels Company, Lda.
Rua Dr. Gomes Leal 3A
2560-331 Torres Vedras

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, promptly and no later than fourteen days after the date on which we received the concerned item, we must reimburse to you all payments we have received from you, excluding bank transfer costs.

You must send the returning item to the address of 50 Rebels Company in Torres Vedras, Portugal or if you are a Swiss customer to a 50 Rebels Company warehouse in Switzerland. The deadline is met if you send the goods prior to expiry of the 14 deadline. Important: You must bear the direct costs of returning the goods.

You must bear the direct costs of returning the goods.

The returned item must be unused and in the same condition that you received it. It must also be in the original packaging. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

4. Prices and terms of payment

4.1 The prices quoted by the seller are final and include the statutory Portuguese VAT.
Additional delivery and shipping costs that may apply will be stated separately in the offer for each product presentation.

4.2 Our only payment option for our bicycles is a bank transfer. We will state our bank details in the offer. Payments for 50 Rebels apparel and other articles can be made by credit card payment in the check out procedure on the website.

For deliveries to countries outside the European Union, in individual cases additional costs for which the seller is not responsible may apply and must be borne by the customer. These include, for example, costs for money transfer by credit institutes (e.g. bank transfer fees, foreign exchange fees) or import duties or levies (e.g. customs duties). This especially occurs to customers from Switzerland.

5. Delivery and shipping conditions

5.1 The goods shall be normally delivered via the transport routes and to the delivery address specified by the customer. For processing the transaction, the seller's delivery address stated in the order processing is deemed authoritative.

5.2 The delivery time is stated in our offer send by email to you.

5.3 The seller offers the following delivery methods: Standard delivery (Dachser). Other delivery methods only by individual request. Other delivery methods entail additional charges that shall be borne by the customer.

5.4 Delivery costs will be specifically and separately offered upon order.

5.5 Should not all ordered products be in stock, we are entitled to make partial deliveries at our expense, insofar as this is reasonable for you.

5.6 If the delivery of the goods fails three times, we are entitled to withdraw from the contract. If necessary, any payments made will be promptly reimbursed to you.

5.7 If goods are delivered with obvious transport damages please immediately complain about such mistakes to the deliverer and get into contact with us as soon as possible.

6. Liability for defects
The statutory liability for defects shall apply.

7. Applicable law
7.1 The laws of Portugal apply for all legal relationships of the parties, excluding the laws governing the international sale of commodities. For consumers, this choice of law only applies to the extent that the granted protection is not withdrawn by mandatory legal provisions of the law of the country or state in which the consumer normally resides.

7.2 If the customer is a merchant, public entity or a special fund under public law, the sole place of jurisdiction for all disputes resulting from this contract is the seller's business location. The same applies if the customer has no general jurisdiction in Portugal or the EU, or residence, or if the usual place of residence is unknown at the time of commencement of an action. The authority to also invoke the court of another legal jurisdiction remains unaffected by this.

7.3 The contract language is English. However, our offers are in the language of your choosing and the payment receipts are in Portuguese (as required by law).

8. Reservation of title
The goods shall remain our property until payment is made in full. Before transfer of ownership, the customer is not entitled to pledge, assign as security, process or remodel merchandise without our consent.

9. Warranty
The warranty provided is subject to applicable statutory provisions. However, it is important to note that we retain the right to withhold warranty coverage for the engine and controller in cases where the thumb throttle has been installed. If you have any inquiries or require additional information concerning this matter, please feel free to contact us at sales@50rebels.com.

10. Final provisions
If any provision of these Terms and Conditions is or becomes invalid, the remainder of the contract shall remain valid. In place of the invalid provision, the relevant statutory provisions shall apply.