Floa

Big purchases, small payments. FLOA makes magic happen!

How to get:

When opting to pay with Floa, kindly follow these steps for a seamless transaction:

  1. Get in Touch: To initiate the payment process with Floa, please reach out to our team directly or select the credit option during checkout.
  2. Provide Basic Details: Once you've indicated your preference for Floa, we'll send you a form to fill out with your essential contact information.
  3. Complete the Credit Process: Upon receiving your details, we'll provide you with a secure link to finalize the credit process with Floa.

How does it work:

Floa facilitates payments from 50€ to 2500€.

For purchases exceeding 2500€, simply combine the excess amount with the first installment. For example, if your purchase is 3000€ and you choose to pay in four installments, the breakdown would be:

  • First Installment: 1125€
  • Second Installment (30 days later): 625€
  • Third Installment (60 days later): 625€
  • Fourth Installment (90 days later): 625€

Feel free to contact us for any inquiries regarding our payment options. We're here to help!

FAQs

It is very simple.

The 3X payment by credit card is a payment split according to the following schedule:

- A first payment the day of the order confirmation : 1/3 of the total amount of the order plus 1/3 of the shipping fees.

- A second payment 30 days after the order confirmation : 1/3 of the total amount of the order and of the shipping
fees.

-A trhird payment 60 days after the order confirmation : 1/3 of the total amount of the order and of the
shipping fees.

For the payments in 3X and 4X you will not have to provide supporting documents. 

You can withdraw from the contract executed with FLOA within 14 calendar days starting from the conclusion of the split payment contract with FLOA. To exercise your right of withdrawal with FLOA, please contact 50 Rebels to exercise your right of withdrawal in relation to your purchase order, where applicable.

If you want to cancel the purchase, please contact our customer service to request the annulment. After the request is processed, a fee of 250€ will be applied and deducted from the refunded amount.

There are different possible reasons but please we invite you to check that your card is a Visa or Mastercard and that its
expiry date do not occurs within the next 4 months after the purchase date.

FLOA sends you an email within 48 hours after your purchase to confirm your first payment. Then you will receive an email
before each debit and then after your payment is completed. You can also find your payment schedule on your client
account.

The returns (of all or part of the items) are managed by 50 Rebels. If you have made a return your payment schedule
will be recalculated accordingly (modified or cancelled). The amount already paid will be automatically refunded by
bank transfer if needed. If you paid with a delayed debit card, this amount will be refunded by the end of the month on your bank account.

If you want to cancel the purchase, please contact our customer service to request the annulment. After the request is processed, a fee of 250€ will be applied and deducted from the refunded amount.

For any question or concern regarding your order, the delivery of a return, we invite you to get in touch with 50 Rebels. for
any question or concern regarding the payment or refund of your order you can send an email for
contactbe@floa.com. You can also use the chat from your FLOA user account.

When using the 3X/4X payment with FLOA it is not possible to reimburse your payment by anticipation.